Systems Administrator

Salary Range: $82,000.00 To $95,000.00 Annually

At Eckler, we know it’s our people who make us great at what we do.

Reporting to the Senior Infrastructure Engineer, the Systems Administrator supports the security, reliability, performance, and continuous improvement of Eckler’s hybrid technology environment. The role combines hands‑on administration of on‑premises and cloud infrastructure with network services, storage management, monitoring, automation, technical research, and project delivery.

The Systems Administrator, based in our Toronto office, works collaboratively with the Technology & Security team, business stakeholders, and external service providers. The role requires sound technical judgement, disciplined change management, strong documentation, and the ability to investigate emerging technologies and translate findings into practical recommendations.

Responsibilities include firewall and VPN administration, infrastructure security, server and storage administration, vulnerability remediation, AI-platform support, and automation.

This posting is for an existing vacancy that we are actively seeking to fill.

Infrastructure and Systems Administration

• Administer, maintain, monitor, and troubleshoot Eckler’s Windows Server, Linux, Active Directory, virtualization, storage, and related infrastructure platforms.
• Configure, deploy, patch, upgrade, and retire physical and virtual servers in accordance with security, availability, and lifecycle requirements.
• Monitor infrastructure health, capacity, performance, replication, and availability; investigate alerts and resolve or elevate issues promptly.
• Support VMware vSphere and VxRail environments while contributing to the evaluation, testing, and implementation of future hyperconverged or hybrid infrastructure platforms.
• Assist with infrastructure lifecycle planning, technical evaluations, proof‑of‑concept environments, implementation testing, and operational handover.
• Support selected AIX services and troubleshoot Active Directory, Kerberos, connectivity, and related integration issues.
• Maintain current inventories, configuration records, network diagrams, operational procedures, and recovery documentation.
• Participate in disaster recovery exercises, restoration tests, incident simulations, and continuous‑improvement activities.

Network, Firewall, and Secure Remote Access

• Administer and support firewalls, switches, wireless infrastructure, site‑to‑site connectivity, VPN services, DNS, network authentication, and related monitoring tools.
• Manage firewall firmware, configuration, rule changes, security policies, and network access in accordance with approved change‑management procedures.
• Investigate network incidents, connectivity failures, performance degradation, and service interruptions.
• Schedule and execute approved maintenance windows, coordinate testing, maintain rollback plans, and communicate service impacts.
• Support Aruba switching, wireless networking, and network‑experience monitoring.

Cloud and Hybrid Infrastructure

• Administer and support Microsoft Azure services, including identity integrations, virtual machines, storage, networking, backup, monitoring, and hybrid connectivity.
• Monitor Azure File Sync, Azure Backup, cloud storage, replication, alerts, and service health.
• Support hybrid identity and access services using Active Directory and Microsoft Entra ID.
• Contribute to the evaluation of other infrastructure options as Eckler modernizes its computing environment.
• Ensure cloud resources are configured, monitored, documented, and secured in accordance with Eckler standards.

Cybersecurity Operations

• Apply security patches, configuration updates, and recommended hardening measures to servers, firewalls, network devices, and assigned platforms.
• Review vulnerability findings, assess applicability and exposure, coordinate remediation, document risk decisions, and verify closure.
• Ensure infrastructure changes and security actions are supported by approved requests and complete technical records.

Service Delivery, Projects, and Documentation

• Provide technical support and act as an escalation resource for infrastructure, network, remote‑access, storage, cloud, and secu