Library Services Supervisor Access Services
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Lead evening and weekend library services at Dalhousie University, using customer service, supervision, and information-resource expertise on campus. Support diverse patrons across multiple library locations.
Reporting to the Manager, Access Services, the Library Services Supervisor oversees daily Access Services operations. The position supervises student employees, delivers circulation and reference assistance, and supports document delivery, digitization, and collections initiatives. Service reaches students, faculty, staff, researchers, and public patrons through in-person, phone, email, and virtual channels.
Key Responsibilities:
- Run Access Services efficiently during evening and weekend shifts
- Supervise student employees and assign their shift work
- Provide circulation, reference, document delivery, and patron support
- Determine information needs for diverse library patrons
- Support digitization, collections, and other library projects
Requirements:
- Library and Information Technology diploma or equivalent training
- One to two years of library customer service experience
- Strong computer skills and Microsoft Office proficiency
- Knowledge of RDA, AACR2, Library of Congress classification, and MARC
- Excellent interpersonal, communication, and organizational skills
Apply library supervision, frontline service, and resource-management knowledge across Dalhousie University's evening and weekend operations.