BCAA Insurance Service Advisor

4 days ago

Burnaby BC, Greater Vancouver Regional District, BC; British Columbia, Canada BCAA Full-time

Serve BCAA customers in Burnaby, recommending insurance and memberships while building trusted relationships through knowledgeable, personalized service.

As a Service Advisor, you will promote BCAA memberships, travel insurance, ICBC, and optional auto insurance. You will collaborate with Support Teams and Underwriting to recommend suitable coverage. This customer-facing position supports progression toward becoming an Insurance Advisor through training, licensing, and product knowledge development.

Key Responsibilities:

  • Greet customers in person and over the phone
  • Promote memberships, travel insurance, and auto insurance
  • Collaborate with Support Teams and Underwriting
  • Identify cost-saving opportunities for customers
  • Work toward sales goals through exceptional service

Requirements:

  • At least two years in sales and service
  • Level 1 Insurance license or commitment within 45 days
  • Autoplan Essentials or commitment within three months
  • Limited Errors & Omissions history and good standing
  • Working knowledge of Microsoft Office applications

Bring customer service, insurance knowledge, and problem-solving skills to BCAA's Service Advisor team in Burnaby.