General Manager, Performance General Manager, Performance

We know that professional success depends on personal wellbeing. This position will be responsible for successful management of company owned distributorship to meet or exceed all operational and financial goals, including gross profit generating and lead acquisition strategies. Accountable for the P&L and budget performance for the operation. Actively manage AR to maintain acceptable level for operation. Develop and implement action plans for accounts with unacceptable AR balances. Manage inventory to coincide with selling activity to ensure proper levels. Plan for and identify root causes of inventory deviation through cause and effect analysis and design and implement action plans to address deficiencies. Manage Dealer Inventory Optimization (DIO) for maximum sales efficiency. Customer Focus Understands key account hierarchy, visits and maintains relationships with key account decision makers at each. Manage dealer erosion. Key contact for complaints received by operation. Investigate all complaints and respond back to complaining customer within reasonable timeframe. Provide annual performance reviews to all operation staff. Manage labor to meet utilization objectives for operation. Provide performance management utilizing progressive discipline process. Provide recognition and reward for team members that demonstrate outstanding performance Provide consistent training and coaching to develop team members knowledge, abilities and skills. Ensures data integrity and timely submittals into reporting systems. Manage routing procedures to ensure maximum utilization of equipment and manpower. Provide on-going feedback for continuous process improvement Carry out Enterpirse tests as needed. Support Enterprise initiatives from other business units as well as IOT. Computer skills including Word and Excel preferred Knowledge of battery or automotive systems a plus Responsive
- Reacts promptly to suggestions and requests. Managing Performance – Takes responsibility for team members performance. Utilize clear goals, expectations, feedback and addresses performance problems and issue promptly. Customer Focused – Focuses on satisfying customers willingness to take calculated risks to achieve business goals. Scope Data ~ Market General Managers, ACES, NAC, HO staff) and external (Customers). This position operates with high degree of relational interaction and minimal supervision. Must build and maintain relationships across Enterprise associated with source data of all types. May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Prolonged use of personal computer & telephone. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law. #