Merchant Support

Affirm is seeking a Product Support Specialist to join our remote Canada team. You will be the frontline partner for merchant customers, triaging technical issues and collaborating with Sales, Client Success, Operations, and Engineering to deliver fast, correct solutions.Fluent in French and English, with a Bachelor’s degree or equivalent, and 2+ years in...

Affim is seeking a Product Support Specialist to assist merchant partners, troubleshoot technical issues, and collaborate with cross-functional teams. You will resolve configurations, communicate clearly, and help scale support processes in a remote Canadian setting.Remote-first role with flexibility; base pay in Canada range and opportunities for equity....

Merchant technical support at affirm combines troubleshooting expertise with reliable service for business partners across a remote-first workforce.As a Product Support Specialist, you will resolve technical and operational issues for e-commerce retailers using various platforms. You will become a product and payments expert while working with Sales, Client...

Affim is seeking a Product Support Specialist to serve merchant partners and resolve technical or operational issues quickly. You will become a product and payments expert, collaborating with Sales, Client Success, Operations and Engineering to provide fast solutions and scalable processes.This remote Canada role requires bilingual English and French, a...

Affim is seeking a Product Support Specialist to deliver fast, reliable service to merchant partners. You will troubleshoot technical issues, work with Sales, Client Success, Operations and Engineering, and help scale support processes.A strong emphasis on clear communication in English and French is essential. The role offers remote Canada work with a base...

At Affi n, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.Product Support Specialists at Affi... This role is at the front line of our merchant support experience, and you will be responsible for ensuring that any technical or operational...

Affim is seeking a Product Support Specialist to join our remote team in Canada. You will be the frontline for merchant partners, resolving technical and configuration issues and guiding customers with clear, friendly communication.You'll collaborate with Sales, Client Success, Operations, and Engineering to surface feedback, streamline workflows, and help...

This is where support becomes innovation. At Shopify, our Support Advisors are building the future of AI-powered commerce to help merchants win every day. We need people who can solve complex problems at lightning speed, elevate their teammates, and turn merchant feedback into breakthrough improvements. You won't just answer questions—you'll shape how...

Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Product Support Specialists at Affim provide fast and reliable service to our merchant business partners. This role is at the front line of our merchant support...