Operations Supervisor

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. Reports To: Operations Manager Salary Range: CAD $38.46
- $55.30/hr Position Summary: The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined value stream. The Operations Supervisor ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center. This position requires 100% on-site presence at our Surrey office and does not offer remote work options. Schedule: Full-time, Thursday-Sunday, 8:00 AM to 6:30 PM. Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets. escalates risks to production targets to the Operations Manager. Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings. Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.). Enforce safety protocols, 5S practices, standard work, and compliance with operational policies. Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development. Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety. Bachelor's in Operations Management, Industrial Engineering, Supply Chain or a related degree. 3+ years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role. ~ Experience with takt time, standard work, visual management, and daily tier meetings. ~ Coaching & performance management Root cause analysis (5 Whys, fishbone, etc.) Understanding of Lean, 5S, and visual factory principles Ability to prioritize in a fast-paced production environment Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. At IEM, you'll join a team that powers some of the world’s most ambitious projects. Your creativity and passion can help us achieve great things—come be part of the journey.

We offer
comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy. Use the link below to view how we use artificial intelligence (AI) technology to assist in reviewing job applications and your rights as an applicant. VAN IEM Policy: IEM permits the hiring of relatives of current employees, provided that all employment decisions are based on qualifications, experience, and business needs. This policy establishes guidelines to ensure fairness, avoid conflicts of interest, and maintain operational integrity. Employees hired under this policy who have a familial relationship with a current employee will be hired into a specific department and role with the understanding that they are not eligible to transfer into the same department as their family member at any time during their employment. #