Senior Risk Business Analyst

4 days ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada Sun Life Financial Full-time

Senior Risk Business Analyst page is loaded## Senior Risk Business Analystlocations: Toronto, Ontario: Sun Life Waterloo Kingtime type: Full timeposted on: Posted Todayjob requisition id: JR00128477You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues
- experts in their fields
- who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients
- who are at the heart of everything we do.
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.
Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description
The Senior Risk Business Analyst will make a meaningful contribution to Sun Life's Corporate Risk Operations team by combining business analysis expertise and business-facing support for the Archer Risk platform. The role will combine technical acumen, risk awareness, and diplomatic facilitation. This role will elicit, analyze, verify, and communicate business, functional, non-functional, data, and reporting requirements to support quality solutions aligned with business objectives and compliance expectations.
The successful candidate will act as a bridge between business stakeholders, data enablement partners, artificial intelligence (AI) teams, technology teams, vendors, and the Product Owner. They will support day-to-day Archer Risk operations, investigate and triage Risk user issues, coordinate platform enhancements and releases, and translate Risk business needs into clear requirements.
They will also work with the Agile technology team to convert business needs into clear requirements, user stories, data attributes, and delivery-ready backlog items while supporting Agile ceremonies and iterative delivery.
* Act as a primary business-facing point of contact for Archer Risk
* Triage Archer Risk incidents, service requests, data issues, access-related inquiries, and enhancement requests, engaging technology teams and vendors where required
* Develop a detailed understanding of Archer Risk and Archer Shared applications, workflows, data structures, integrations, user roles, and supported business processes
* Lead and facilitate requirement discovery sessions with stakeholders at all levels, ensuring scope, objectives, assumptions, dependencies, risks, and success criteria are understood and documented
* Elicit, analyze, validate, and communicate business, functional, non-functional, data, reporting, and compliance requirements in clear language that supports quality solution delivery
* Collaborate with the Product Owner to define, refine, and prioritize Agile backlog items, including epics, user stories, acceptance criteria, dependencies, business value, and release considerations
* Support Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, and roadmap discussions, with a focus on business readiness and value delivery
* Apply Agile techniques such as user story mapping, personas, story point estimation, process mapping, and prioritization frameworks to improve stakeholder alignment and delivery quality
* Translate business needs into data attributes, source-to-target mapping considerations, reporting needs, data validation expectations, and data quality requirements where applicable
* Analyze business processes, systems, data flows, and operational pain points to identify opportunities for process improvement, optimization, automation, and innovation
* Develop recommendations and options to address complex business challenges while balancing risk, compliance, stakeholder impact, operational feasibility, and delivery capacity
* Partner with business users, peers, vendors, technology partners, and leadership teams to plan, implement, test, roll out, and support new or enhanced applications and processes
* Review and/or develop high-level designs, test strategies, test plans, user documentation, training material, and rollout plans to confirm alignment with business requirements and desired outcomes
* Triage business requests, gather high-level estimates or sizing input, maintain visibility into delivery priorities, and support regular huddles to track, prioritize, and allocate work effectively
* Identify gaps, risks, interdependencies, and decision points; document mitigation strategies and escalate issues or decisions in a timely and structured manner.
Product Owner