User Experience Designer Ontario
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This User Experience Designer follows the Ontario Digital Service Design playbook across Discovery, Alpha, Beta, and Live. The work includes understanding user and business needs, testing hypotheses, building an MVP, and supporting continuous improvement. Agile Scrum ceremonies and accessibility testing are central to delivery.
Key Responsibilities
Facilitate discovery workshops and user research activitiesCreate personas, storyboards, service blueprints, and problem statementsProduce and validate clickable prototypes through usability testingCreate and validate user stories for development iterationsMonitor analytics, accessibility, usability, and user behaviour patternsRequirements:
Extensive UX design best-practice experienceDeep understanding of mobile-first and responsive designThree-plus years participating in complex projectsExperience with user-centred design and Agile Scrum methodologiesExpertise with Figma, Sketch, InVision, Axure, or related toolsApply UX research, responsive design, prototyping, and Scrum practices across the Ontario service design lifecycle.
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