Bilingual French Customer Service Representative

5 days ago

Hamilton ON, Hamilton Census Division, ON; Ontario, Canada Uline Full-time

Use fluent English and French to support Uline customers in Milton, Ontario, through phone, email, chat, and online ordering.

Uline seeks a bilingual French Customer Service Representative for full-time, on-site work Monday through Friday. Process orders, recommend products, answer product, pricing, and shipping questions, and handle account inquiries using world-class technology. Build customer relationships while helping customers navigate Uline’s website and ordering process.

Key Responsibilities:

  • Process customer orders and handle account inquiries
  • Recommend Uline products and solutions for customer needs
  • Answer product, pricing, and shipping questions
  • Build customer relationships through phone, email, and chat
  • Help customers navigate Uline’s website and online ordering

Requirements:

  • Fluent written and verbal English and French
  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Excellent problem-solving, listening, and communication skills
  • Prior customer service experience is a plus

Bring bilingual communication, customer service, and product recommendation skills to Uline’s on-site Milton customer support team.

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