Senior Operations Specialist

1 day ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada Clio Full-time
Shape Clio’s operating systems and planning rhythms as a Senior R&D Operations Specialist, working remotely across the United States or Canada. This senior role supports Product, Design, Engineering, and Research teams across Clio Work, Enterprise, and related product areas. You will coordinate complex initiatives, connect strategic direction with execution, and strengthen visibility across teams. The work combines program management, stakeholder coordination, data synthesis, and AI-enabled workflow improvement.

Key Responsibilities
Build sources of truth for priorities, milestones, dependencies, owners, risks, and progress Strengthen planning cadences, leadership syncs, showcases, QBRs, and cross-functional forums Create workback plans for complex product initiatives and decision points Coordinate Product, Design, Engineering, Research, GTM, and Data partners Track quarterly and annual OKRs across portfolios and teams

Requirements:
~5+ years in product operations, R&D operations, program management, or related technology roles ~ Strong program management coordinating complex initiatives across teams and stakeholders ~ Excellent organizational, communication, and stakeholder management skills ~ Ability to navigate ambiguity and structure evolving systems ~ Strong analytical skills synthesizing product, customer, operational, and business data Bring systems thinking, program management, and AI curiosity to Clio’s R&D operations and cross-functional planning. #J-18808-Ljbffr