Hybrid Bilingual Specialist in Customer Support

2 days ago

Stouffville ON, York Regional Municipality, ON; Ontario, Canada Cook Group Full-time

Become a part of Cook in a hybrid Bilingual Customer Support Specialist role, focusing on contract management and RFP tracking across North America. Strong English and French skills are essential. Cook, a prominent figure in the medical device industry, seeks a dedicated bilingual individual to support the Contracts department. This position involves managing submissions, fostering collaboration with internal divisions, and maintaining a robust repository of executed contracts. Your role will be pivotal in ensuring timely responses while adhering to company standards for quality and safety. Key Responsibilities:

  • Maintain and update the Global Agreement Repository
  • Manage drafting and implementation of pricing incentives
  • Review and monitor submission processes and deadlines
  • Assist with customer term reviews and pricing agreements
  • Archive records of tender submissions accurately
Requirements:
  • Bachelor's degree or relevant comparable experience
  • Fluency in English and French is mandatory
  • Contract experience required
  • Proficient in Microsoft Office software
  • Ability to maintain professional interactions at all levels
Leverage your bilingual communication skills and contract expertise to enhance operations at Cook, driving success in the medical device sector. #J-18808-Ljbffr