Renewals Operations Manager at GitLab
3 days ago
Winnipeg MB, Winnipeg Census Division, MB; Manitoba, Canada
GitLab
Full-time
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Drive operational excellence in renewals with GitLab as a Staff Renewals Operations Manager. Focus on process improvement, data management, and efficiency to support business growth.
In this senior-level role, you will own the operational effectiveness of the renewals team, ensuring predictability and scalability. You'll report to the Director of CX Operations and collaborate with cross-functional teams to improve tools and workflows. Your impact will enhance how GitLab manages subscription and consumption data, guiding the renewal process from identification to closure.
Develop renewal cadences and reporting for analysis
• Partner with Revenue Technology to enhance Salesforce functionality
• Manage case management for renewals and related issues Proficiency in Excel or Google Sheets
• Familiarity with Salesforce for renewals •
• Partner with Revenue Technology to enhance Salesforce functionality
• Manage case management for renewals and related issues Proficiency in Excel or Google Sheets
• Familiarity with Salesforce for renewals •