Care Coordinator at Harrison Healthcare

2 weeks ago

Vancouver BC, Greater Vancouver Regional District, BC; British Columbia, Canada Harrison Healthcare Inc. Full-time

Elevate client care as a Care Coordinator with Harrison Healthcare. Engage with clients, manage appointments, and collaborate closely with the medical team to ensure a seamless healthcare journey. In this key role, you will serve as a vital first point of contact for our clients, handling appointment bookings and addressing inquiries with professionalism and compassion. As a medical office assistant, your responsibilities will include triaging urgent requests and coordinating care with a focus on creating memorable client experiences. Key Responsibilities:

  • Respond promptly to client queries via phone, email, and in-person
  • Schedule and communicate client appointments clearly
  • Coordinate administrative tasks including prescriptions and referrals
  • Collaborate with the clinical team for optimal client support
  • Uphold high client experience standards throughout interactions
Requirements:
  • Diploma in Medical Office Assistance or equivalent
  • Minimum of 1 year experience in primary healthcare
  • Strong interpersonal and communication skills
  • Ability to prioritize multiple tasks effectively
  • Experience with EMR systems or Microsoft 365 is an asset
Become an ambassador for health and wellness at Harrison Healthcare, fostering lasting client connections and delivering exceptional care. #J-18808-Ljbffr