Product Support Coordinator Dartmouth

6 days ago

Admiral Rock NS, Hants County, NS; Nova Scotia, Canada TCAT Div of Toromont Industries Ltd Full-time

Coordinate product support in Dartmouth through accurate work orders, invoicing, and customer communication for Toromont Cat's Service Department.

As a full-time, permanent Product Support Coordinator, you will manage work orders from opening through execution. You will monitor work in progress, process service invoices, and maintain billing requirements. The position supports department objectives while coordinating with Supervisors, Dispatch, customers, and internal teams.

Key Responsibilities:

  • Monitor work in progress with Supervisors and Dispatch
  • Verify service work orders and complete invoices
  • Maintain current billing requirements and exception lists
  • Obtain customer purchase order numbers for processing
  • Support scheduling, projects, and departmental administration

Requirements:

  • Vocational or college diploma in administration
  • Exceptional communication and interpersonal skills
  • Ability to prioritize multiple deadline-driven tasks
  • Efficient time-management and proactive problem-solving skills
  • Proficiency with Microsoft Word

Bring accurate coordination, customer communication, and administrative skills to Toromont Cat's Product Support team in Dartmouth.