Social Content and Community Manager

4 days ago

Edmonton AB, Edmonton Census Division, AB; Alberta, Canada KittySpout Full-time

Shape daily content and community for KittySpout and DoggySpout remotely, combining scroll-stopping hooks, clean graphics, and responsive engagement.

This Social Media Manager owns the thinking and execution behind organic social for both brands. You will define account purposes, plan content, create posts, and publish every day. You will also manage tagged mentions, Facebook groups, customer issues, and content performance.

Key Responsibilities:

  • Define audiences and content direction for each account
  • Create hooks, captions, graphics, stories, and videos
  • Keep the Facebook group active across both brands
  • Flag customer issues to Customer Support the same day
  • Test formats and improve calendars from results

Requirements:

  • Two or more years of hands-on organic social
  • Published content for a DTC or consumer brand
  • Clean, on-brand graphics using Canva, Figma, or similar
  • Strong written English and short-form video ability
  • Willingness to work overtime or weekends when needed

Apply hands-on content creation, community care, trend awareness, and data-led testing across KittySpout and DoggySpout channels.