Remote Live Chat Support Specialist

2 days ago

Montréal QC, Montreal Regional Municipality, QC; Montréal region; Québec Province, Canada Hrstalentsolutions Full-time

Hrstalentsolutions is seeking a Live Chat Inquiry Assistant to manage routine customer inquiries through a web chat platform. This remote, full-time role emphasizes clear, concise written communication and efficient issue routing.

You identify customer needs, consult approved information, provide next steps, and document outcomes. Training covers the chat tool, response guidance, and escalation signals.