Bilingual French Sales

3 days ago

Edmonton AB, Edmonton Census Division, AB; Alberta, Canada Cognizant Full-time €34,500 Temporary

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About the Sales & Customer Service team Cognizant is a large IT Consulting Firm that leverages modern technologies to transform a variety modern business operations. We are seeking an additional French Speaking Sales & Customer Service Representative to join our team in Canada. As a Sales & Cu stomer Service Representative , you will make an impact by providing customer service support over the phone and helping customers make purchases. You will be a valued member of the Customer Service Team and work collaboratively with team members and managers on your team. Offer Sales & Sales Support interactions from Customers and Sales Associates (via phone, email, and teams chat) such as general inquiries, feedback, incidents, and order management. Document issues, identify, and take appropriate actions to resolve inquires including those related to, but not limited to, order entry, order modification, customer billing and payments, pricing, reporting, and customer facing applications. Actively re-direct incoming callers to self-service options A High School Diploma or equivalent At least 2 years of Customer Service experience Must be bilingual in English and French A self-starter that demonstrates customer service skills. Ability to select and apply standard policies and procedures. Preferred

skills:
what will help you stand out Previous call center experience Your transferable skills and experiences matter—help us see how you the right person for this role. Based on this role’s business requirements, this is a remote position open to qualified applicants in Quebec where our hubs are located. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. We regularly assess market data to ensure

we offer
a competitive compensation package for our associates. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements.

Bilingual French Sales

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Bilingual French Sales

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