Walmart Customer Service Manager
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Lead front-end operations at Walmart Canada while strengthening customer service, associate support, and retail leadership skills in New Glasgow.
As Customer Service Manager, you oversee front-end coverage, transactions, cash controls, and customer concerns. You train associates on systems, company procedures, safety requirements, and programs. Your work supports efficient store operations, positive shopping experiences, and customer loyalty.
Key Responsibilities:
- Monitor front-end operations, associate coverage, and customer flow
- Handle customer and associate concerns professionally
- Oversee purchases, returns, exchanges, approvals, and corrections
- Prepare registers, provide change, and complete cash audits
- Train associates on systems, procedures, and safety requirements
Requirements:
- Be age 16 or older
- Work evenings, weekends, and holidays as business needs require
- Follow safe work practices and emergency procedures
- Stand, bend, and lift supplies up to 50 pounds occasionally
- Perform repetitive stocking, zoning, and organizing tasks
Apply customer service leadership, front-end oversight, cash management, and associate training skills at Walmart Canada.
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