Service Administrator at Wajax

3 days ago

Windsor ON, Essex County, ON; Ontario, Canada Wajax Corporation Full-time

Become a key player in service repairs at Wajax as a Service Administrator. Manage customer inquiries and develop efficient service repair quotes for our branches. Wajax seeks a motivated Service Administrator to enhance our service repair quote processes. This role requires collaboration with technical teams to develop databases, customer templates, and part look-up processes. You will respond to inquiries with professionalism and follow up on technical questions efficiently. Key Responsibilities:

  • Develop and administer quick service repair quotes
  • Create customer quote templates and business standards
  • Research parts and estimate labor for quotes
  • Respond courteously to customer inquiries
  • Collaborate with the technical team for effective solutions
Requirements:
  • College diploma or higher education
  • Minimum 2 years in service or parts support
  • Basic heavy equipment knowledge is an asset
  • Proficient in Microsoft Office Suite
  • Strong customer service and communication skills
Deliver impactful service solutions with Wajax as a Service Administrator, fostering customer relations and efficiency. #J-18808-Ljbffr