Luxury Hotel Housekeeping Supervisor

4 days ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada Four Seasons Hotels and Resorts Full-time

Maintain luxury guest-room standards at Four Seasons Hotel Toronto through precise inspections, coaching, and operational follow-up. This is a full-time position.

As Housekeeping Supervisor, you help ensure cleanliness throughout the hotel and oversee work on assigned floors. You report to Housekeeping Managers while coordinating attendants, housepersons, supplies, work orders, and guest-related concerns. Rotating shifts, weekends, holidays, and all-shift availability are required.

Key Responsibilities:

  • Inspect guest corridors, stairwells, elevators, and linen closets
  • Ensure guest floors have sufficient housekeeping supplies
  • Provide training and coaching when standards are unmet
  • Communicate departmental follow-up on requests and concerns
  • Complete evening housekeeping reports and resolve discrepancies

Requirements:

  • One year of supervisory housekeeping experience preferred
  • One year of housekeeping or room attendant experience
  • Luxury hotel experience is preferred
  • Strong attention to detail and quality commitment
  • English fluency; additional languages are an asset

Bring luxury housekeeping experience, quality focus, and clear communication to guest-service operations in Toronto's Yorkville neighbourhood.