Service Manager at Farm Boy
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Elevate customer experiences at Farm Boy as an Assistant Service Manager. Collaborate with the Department Manager to deliver exceptional service in a fresh, community-focused retail environment. As a key member of the leadership team, you will support daily operations and foster a welcoming atmosphere. Ideal candidates should possess strong customer service skills and a passion for teamwork. Engage with your team through training and recognition, and ensure compliance with safety and company policies. Key Responsibilities:
- Provide outstanding customer service at the front end
- Partner with leadership to implement department goals
- Support team development through training and motivation
- Lead team huddles to promote engagement
- Oversee cash-handling processes and audits
- Minimum 1 year of supervisory experience
- Excellent communication and organizational skills
- Smart Serve certification or willingness to obtain
- Ability to handle a dynamic work environment
- Flexibility for varied schedules including weekends