Lead Technician/ Service Technician
3 days ago
Dartmouth NS, Halifax County, NS; Nova Scotia, Canada
Frontier Technologies
Full-time
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Lead field technician operations across Newfoundland locations, combining troubleshooting expertise with coaching, safety oversight, and customer service. Work Monday to Friday, with flexibility as needed. The Team Lead spends four days weekly in the field and one day supporting the assigned area. Reporting to the Operations Manager, this hands-on leader oversees quality, safety, customer service, equipment, inventory, training, and technician support. The position covers Clarenville, Stephenville, Gander, and other assigned locations.
Key Responsibilities
Install, upgrade, and disconnect telecommunications services and equipment Troubleshoot faults from poles through customer premises Maintain vehicles, tools, inventory, and required reporting Coach technicians through scorecard reviews and documented feedback Conduct inspections, safety meetings, training, and incident reporting
Requirements:
High school diploma or equivalent One to two years of technician experience Valid provincial driver’s license and satisfactory driving abstract Satisfactory criminal background check Ability to travel within the assigned area Apply technical troubleshooting, field service, coaching, and safety leadership while supporting technicians and customers throughout the assigned area. #J-18808-Ljbffr
Key Responsibilities
Install, upgrade, and disconnect telecommunications services and equipment Troubleshoot faults from poles through customer premises Maintain vehicles, tools, inventory, and required reporting Coach technicians through scorecard reviews and documented feedback Conduct inspections, safety meetings, training, and incident reporting
Requirements:
High school diploma or equivalent One to two years of technician experience Valid provincial driver’s license and satisfactory driving abstract Satisfactory criminal background check Ability to travel within the assigned area Apply technical troubleshooting, field service, coaching, and safety leadership while supporting technicians and customers throughout the assigned area. #J-18808-Ljbffr