Outbound Lead Generation
2 days ago
Montréal QC, Montreal Regional Municipality, QC; Montréal region; Québec Province, Canada
Jobgether
Full-time
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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Outbound Lead Generation & Appointment Setter / Move Coordinator based in Canada.
As an Outbound Lead Generation & Appointment Setter / Move Coordinator, you will help generate new business opportunities for a growing moving and relocation service provider. S. who may be planning an upcoming move, identify genuine sales opportunities, and facilitate connections with the sales team. Through proactive outreach, qualification calls, and thoughtful follow-ups, you will contribute directly to customer acquisition and business growth. You will manage prospect interactions from initial contact through qualified lead handoff or appointment scheduling. This role requires confidence, resilience, excellent communication skills, and the ability to build trust with potential customers. Join a remote, flexible, and performance-oriented environment where your contributions can help shape a new lead-generation initiative.
Prioritize newly qualified prospects, scheduled callbacks, and follow-ups before working through older leads as time permits.
Identify homeowners who are genuinely planning a move and determine whether they represent a suitable business opportunity.
Gather essential qualification details, including expected moving date, local or long-distance relocation, destination, approximate home or moving size, and whether the prospect has already selected a moving provider.
Respect customer preferences, including immediately honoring explicit declines and Do Not Call requests.
Complete the required internal lead form before initiating a warm transfer to ensure the sales team has relevant customer information.
When a live transfer is unavailable, arrange or request virtual or on-site moving estimates.
Submit qualified leads through approved lead forms or website workflows, ensuring accurate and complete information.
Maintain detailed records of call attempts, outcomes, talk time, callbacks, qualified leads, appointments, and relevant customer notes.
Provide feedback on lead quality, customer reactions, common objections, and effective calling times.
Participate in coaching sessions and adapt scripts, outreach strategies, and calling approaches as the pilot evolves.
Track and report performance indicators, including call volume, talk time, contact rates, qualified leads, warm transfers, scheduled appointments, appointment attendance, estimates, booked jobs, and attributable revenue.
Focus on meaningful customer conversations and lead quality rather than maximizing call volume alone.
Responsibilities do not include closing sales, collecting deposits, or conducting full moving inventories.
Contractors must not promise service availability or arrival times.
Access to the company's full SmartMoving CRM is not required.
Strong objection-handling skills and the ability to respond confidently to common customer concerns.
Excellent spoken English and professional telephone communication skills, with clear, natural, and near-native-level communication.
Familiarity with Google Sheets, Microsoft Excel, email platforms, and online lead forms.
Previous experience in moving services, logistics, home services, real estate, or related industries is an advantage.
Spanish language skills are considered a plus but are not mandatory.
Strong ability to ask relevant questions, qualify prospects, and adapt conversations to individual customer needs.
Comfortable speaking with skeptical or cautious homeowners and building trust during initial contact.
Strong organizational skills, particularly when managing callbacks, follow-ups, prospect information, and lead tracking.
Receptive to coaching, performance feedback, and continuous improvement.
Ability to adapt calling strategies and schedules based on performance data and customer response patterns.
Availability to work approximately 10-15 hours per week, with potential for additional hours depending on pilot results.
Availability to work Monday through Friday, approximately 2-3 hours daily, initially during 8:00 AM-11:00 AM Pacific Time, with other daytime calling windows potentially tested.
Competitive compensation rates.
Weekly payments according to the terms of the independent contractor engagement.
Fully remote working opportunity, with offshore and nearshore candidates welcome.
Flexible part-time schedule of approximately 10-15 hours per week.
Potential to increase
working hours
as the lead-generation pilot develops and performance benchmarks are established. Free training and professional upskilling opportunities. Ongoing support, guidance, and coaching throughout the engagement. Access to a vibrant and supportive community of remote professionals. Opportunity to develop expertise in outbound sales, lead generation, appointment setting, and customer relationship management. S. moving
working hours
as the lead-generation pilot develops and performance benchmarks are established. Free training and professional upskilling opportunities. Ongoing support, guidance, and coaching throughout the engagement. Access to a vibrant and supportive community of remote professionals. Opportunity to develop expertise in outbound sales, lead generation, appointment setting, and customer relationship management. S. moving