Beauty Advisor

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Beauty Advisor The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume results. Consistently deliver extraordinary service to all customers Exceed all sales and service personal goals and targets Exceed all sales and service brand goals and targets Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients Share expert level of product knowledge with entire store selling team Maintain solid relationships with buyer, vendor, and selling manager Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis Perform floor recovery, visual merchandising, price change, and related sales support tasks Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow‐up, birthdays, etc Resolve all customer service issues and partner with selling management on any issues outside of guidelines High school diploma Proven ability to exceed sales targets Able to work in a fast‐paced environment that requires a high degree of multi‐tasking with minimal supervision Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays Minimum of two or more years experience in a commission‐based sales environment Make‐up artistry or aesthetics certificate may be required for certain brands Prior retail sales experience in a luxury environment preferred Conseiller(ère) beauté Le(la) conseiller(ère) beauté est responsable de développer des relations étroites et durables avec les clients afin d'accroître les ventes, le niveau de service et la fidélisation. Prodigue uniformément une expérience de service et de vente extraordinaire à tous les clients . Dépasse tous les objectifs personnels inhérents aux ventes et au service. Dépasse tous les objectifs de la marque inhérents aux ventes et au service. Partage ses connaissances approfondies des produits avec toute l'équipe de vente du magasin. Entretient des relations durables avec les acheteurs, les fournisseurs et le(la) directeur(trice) de vente. Stimule les ventes de la marque en identifiant les occasions-clés de commercialisation, en mettant en œuvre les événements, en faisant des recommandations relatives à l'assortiment, etc.; communique régulièrement ses suggestions à la direction du magasin. Effectue le réaménagement du rayon, le marchandisage, les changements de prix et toute tâche connexe appuyant les ventes. Communique régulièrement avec sa clientèle personnelle par téléphone, par courrier ou par voie électronique relativement aux événements en magasin, aux demandes de produits, au suivi après‐vente, aux anniversaires, etc. Résout les problèmes de service à la clientèle et collabore avec la direction des ventes pour toute difficulté non couverte par des lignes directrices. Diplôme d'études secondaires Capacité éprouvée à dépasser les objectifs de vente Aptitude à travailler dans un environnement évoluant rapidement qui nécessite une grande capacité à mener plusieurs tâches de front sous supervision minimale Au moins 2 années d'expérience dans un environnement axé sur la vente à commission Diplôme d'artiste‐maquilleur(se) ou d'esthéticien(ne) requis pour certaines gammes Parfaitement bilingue français et anglais 18.25
- $25.25 / 18,25$
- 25,25$ (per hour / de l'heure) This role is also eligible for commission in addition to base pay. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, contests, and our coveted employee discount. / Les offres peuvent varier en fonction de l'expérience, des qualifications, du r