Remote Account Manager

Founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada. Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service. The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day. This job posting is for an existing vacancy. Account Manager Effectively manage a defined territory and set of customers to achieve sales targets by building relationships, increasing distribution, improving unit turns and educating store advisors and staff. This is a field position and requires extensive time in stores, supported by required administrative time in a home office (~80% in market, ~20% admin). To increase total gross sales within the territory and achieve targeted KPIs as defined by sales management. To manage profitability through responsible use of trade (co-op) dollars to support sales of the brands & products. Successfully achieve placement of top selling products and brands in market as defined by Sales & Marketing Management. A minimum of 20 retail store/customer visits including a minimum of 15 sales presentations per week Responsible for the preparation and sales call planning for all customer visits Responsible for understanding & communicating all Puresource sales programs and key initiatives to retailers Optimize ‘circle of influence’, building relationships with multiple departments in stores to gain incremental opportunities Ensure all sales activities ladder up to support & deliver total sales strategy for Canada as defined by National Sales Manager Complete and submit a monthly territory sales report to National Sales Manager Responsible for identifying product and brand gaps in stores to review with customers. Development of joint business planning (JBP) presentation decks for annual trade (co-op) planning Responsible for managing co-op marketing funds, promotions, demo activity, territory expenses Responsible for coordinating large format training for Puresource brands to retail staff in territory with Product Educator Responsible for doing basic education of store advisors in aisle/store when doing regular store visits Customer Service Assist in getting Puresource to achieve our goal of Unmatched Customer Experience in Everything that We Do Ensure timely follow-up, address customer concerns and return emails and phone calls within 24 hours Account managers are expected to be available to attend industry tradeshows and to attend scheduled regional and national meetings. Account Managers are expected to attend internal sales & marketing meetings when scheduled and actively participate in continuous improvement of processes and systems. Certain territories will require overnight travel. Required qualifications, education, experience, training, skills, background, certifications ~ Bachelor’s degree in Business or Science, Nutrition ~3-5 years of experience in health food retail an asset ~3-5 years of Account Management experience or in a similar role ~ Experience with Salesforce or other CRM ~ Experience managing territory budgets and trade spend ~ Results-driven and goal oriented, with proven track record of exceeding sales targets & goals ~ Excellent organizational and time managements skills ~ Thrives in a dynamic environment where priorities and tactics shift and change with market needs Please note, emails need to have the Job Title (Account Manager) in the subject line. Use of Artificial Intelligence Puresource does not use Artificial Intelligence to make hiring decisions.