Full Time Customer Service Associate | Immediate Start
4 days ago
Vancouver BC, Greater Vancouver Regional District, BC; British Columbia, Canada
AutoMind Collision Group
Full-time
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Join Frankfurt Autobody as a full-time Customer Service Representative in Vancouver, providing exceptional support to clients in need of auto repairs. Bring your friendly demeanor and organizational skills to enhance the customer experience.
At Frankfurt Autobody, we are a manufacturer-certified collision repair facility for prestigious brands like Porsche, BMW, Lexus, and Toyota. As a full-time Customer Service Representative, you will engage with customers, manage appointments, and facilitate smooth vehicle drop-offs and pick-ups. A commitment to customer satisfaction and effective communication will be essential in this role.
Greet customers and assess their repair needs
Answer phone calls and schedule appointments efficiently
Provide customers with timely repair updates
Assist with ICBC claims and paperwork
Strong customer service and communication skills
Prior customer service experience preferred
Utilize your customer service expertise and organizational skills to make a positive impact at Frankfurt Autobody.