Customer Support Specialist at Juniper Square
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Join Juniper Square as a Customer Support Specialist to support private equity clients with exceptional technical assistance. Enhance your troubleshooting skills while contributing to a collaborative team culture.
As a vital member of the customer support team, you will deliver outstanding solutions across various communication channels while celebrating your passion for technology and customer success. This role is perfect for individuals aiming to grow their careers in Customer Success, Technical Consulting, or Sales through strong B2B relationships.
Key Responsibilities:
- Provide technical assistance via phone, email, and chat
- Become an expert in Juniper Square's software and private markets
- Build valuable relationships with B2B customers
- Collaborate with Customer Success Managers and engineers
- Share feedback to inform product development
Requirements:
- Bachelor's degree in a related field
- 2+ years of professional experience in customer support
- Strong written and verbal communication skills
- Demonstrate problem-solving and analytical abilities
- Strong technical aptitude and willingness to learn
Elevate your career and build your skills in customer support at Juniper Square.
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