Arctiq NOC Specialist Network Monitoring

1 week ago
Toronto ON, Toronto Census Division, ON; Ontario, Canada Arctiq: Intelligent Architecture Full-time
Launch your technology career with Arctiq as a NOC Specialist, focused on network monitoring and incident management. Your efforts will ensure critical systems remain operational and secure. In this dynamic role, you will be at the forefront of maintaining the integrity of network infrastructure. Your responsibilities include analyzing alerts, troubleshooting issues, and working with cross-functional teams to improve performance. Customer service is key as you provide timely support and updates, supporting operational excellence in a fast-paced environment.

Key Responsibilities
• Monitor and analyze network systems for outages and security
• Troubleshoot incidents and escalate as needed
• Employ diagnostic tools for service investigations
• Work alongside teams to optimize monitoring processes
• Provide exceptional service and maintain accurate documentation

Requirements:
• 3-5 years' experience in IT or network operations
• Knowledge of networking protocols and monitoring tools
• Demonstrated communication and teamwork skills
• Background in troubleshooting and incident response
• Willingness to work in a 24x7 on-call rotation Leverage your skills in network operations to deliver exceptional service at Arctiq. #J-18808-Ljbffr

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