RQ11658 - Software Developer - Senior

• Provide technical leadership, guidance, and mentorship to developers and technical team members.
  
• Lead by example as a hands-on contributor while enabling team success and delivery excellence.
  
• Perform code reviews and establish development standards, security controls, and best practices.
  
• Create an environment where team members are empowered to contribute, innovate, grow, and perform at their best.
  
• Coach and mentor developers, supporting their technical and professional growth.
  
• Act as a subject matter expert and ensure effective transfer of solution-critical knowledge.
  
• Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
  
• Design scalable and secure enterprise solutions leveraging Dynamics 365, Power Platform, Azure, and Dataverse.
  
• Develop architecture artifacts, including contextual, conceptual, logical, and physical solution designs.
  
• Define technical roadmaps, integration patterns, and solution deployment strategies.
  
• Ensure solutions align with enterprise architecture standards and best practices.
  

Development & Delivery

• Collaborate closely with Business Analysts, Product Managers, Solution Architects, and stakeholders to refine and translate business requirements into technical solutions.
  
• Develop detailed technical designs, sprint plans, and work breakdown structures within Agile/Scrum delivery frameworks.
  
• Build and configure Power Apps, Power Automate workflows, custom connectors, plugins, and integrations.
  
• Design and implement APIs and integrations with internal and external enterprise systems.
  
• Lead functional workstreams and coordinate activities across developers, testers, business SMEs, and project teams.
  
• Support application deployments, releases, troubleshooting, and ongoing production support.
  
• Design and implement integrations using Azure services and enterprise integration patterns.
  
• Develop cloud-native solutions utilizing Azure Functions, Logic Apps, API Management, App Services, Storage Services, and Key Vault.
  
• Ensure solution scalability, maintainability, performance, and security.
  

DevOps & Quality Assurance

• Lead CI/CD implementation using Azure DevOps and GitHub.
  
• Establish automated deployment and testing practices.
  
• Ensure adherence to software engineering principles, coding standards, and quality assurance processes.
  
• Manage development environments and support large-scale solution deployments.
  
• Leverage AI technologies, including Microsoft Copilot, Generative AI, Agents, and Large Language Models (LLMs), to improve productivity, development practices, solution design, and testing approaches.
  
• Promote continuous learning, innovation, collaboration, and knowledge sharing.
  
• Stay current with Microsoft technology roadmaps and emerging industry trends.
  

Required Qualifications

Experience

• Minimum 7 years of software development experience, including enterprise application delivery in Technical skills section mentioned below
  
• Minimum 3 years in a Technical Lead, Lead Developer, or Solution Lead role.
  
• Minimum 2 years of experience implementing CRM, case management, or business process solutions using Dynamics 365 and Power Platform.
  
• Experience leading cross-functional Agile delivery teams.
  
• Experience delivering solutions in complex enterprise or public-sector environments.
  

Technical Skills

Microsoft Platform

Demonstrated hands-on experience with:

• Microsoft Dynamics 365
  
• Microsoft Power Platform
  
• Power Apps
  
• Power Automate
  
• Power Pages
  
• API Management
  
• Logic Apps &