(Remote) Implementation Consultant

2 days ago

Québec QC, Québec Municipalité Régionale, QC; Capitale-Nationale; Québec Province, Canada Samsara Full-time
Remote in Canada, this Implementation Consultant role combines customer communication with IoT deployment expertise for Samsara Mid-Market customers. As part of Customer Success, you will guide customers through onboarding, adoption, advocacy, and renewal. You will manage end-to-end implementations, explain technical products, and connect Sales, Support, Sales Engineering, and Product. The role supports fleet and industrial assets across transportation, utilities, manufacturing, and other physical operations.

Key Responsibilities
Manage Samsara technology deployments for Mid-Market customers Create launch plans and product usage roadmaps Track implementation progress, adoption, participation, and account health Run training sessions and demonstrate Samsara technology Coordinate multiple engagements across cross-functional teams

Requirements:
Two to four-plus years in Customer Success, account management, or consulting Fluency in English and French Experience supporting technical products Consultative skills with end-to-end implementation experience Bachelor's degree from a four-year institution Apply customer success, implementation, communication, and IoT expertise while helping Samsara customers adopt connected operations technology.