Canon Printer Service Technician Ottawa

5 days ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada Canon Canada Inc. Full-time

Apply printer systems expertise as a Service Technician supporting Canon Canada customers across Ottawa with rotating on-call coverage. Maintain complex printing equipment remotely and onsite.

Canon Canada seeks a Service Technician to install, relocate, deinstall, and maintain complex printer solutions. You will service printers, pre- and post-equipment, and software at customer sites or across the region. The work emphasizes analytical troubleshooting, customer satisfaction, Service Level Agreements, and current technical knowledge of PPS systems.

Key Responsibilities:

  • Perform corrective and preventative printer systems maintenance
  • Install, deinstall, and relocate equipment at customer sites
  • Maintain customer satisfaction and meet Service Level Agreements
  • Escalate unresolved problems through predefined procedures
  • Maintain parts inventory, diagnostic, and physical tools

Requirements:

  • Electrical or mechanical degree, vocational, or technical school education
  • Mechanical inclination and technical service experience
  • Strong analytical skills for equipment troubleshooting
  • Basic computer, technical, and equipment operation skills
  • Ability to work rotating 24/7 schedules and travel occasionally

Support Canon Canada customers across Ottawa through printer maintenance, installation, troubleshooting, and dependable technical service delivery.

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