Car Wash General Manager Duncan

4 days ago

Duncan BC, Cowichan Valley Regional District, BC; British Columbia, Canada Whistle Express Car Wash Full-time

Build a high-performing car wash team in Duncan as Whistle Express Site Manager, leading sales, memberships, and customer experience.

This full-time leadership position puts you in charge of people, guests, equipment, standards, and results. You will develop Assistant Site Managers and Shift Leads, coach service recommendations, and create accountability while maintaining trust. Your responsibilities include promotions, upselling, KPIs, staffing, cost controls, and operational improvements.

Key Responsibilities:

  • Develop future leaders through ongoing coaching conversations
  • Coach customer engagement and membership sales behaviors
  • Lead promotions, upselling initiatives, and service recommendations
  • Monitor KPIs and adjust staffing or processes
  • Manage expenses, inventory, and site cost controls

Requirements:

  • Demonstrated leadership and team-building experience
  • Reliable, organized, self-motivated, and independently capable
  • Effective communication in a fast-paced outdoor environment
  • Previous site or multi-team leadership experience preferred
  • Retail, hospitality, service, or customer-facing experience preferred

Bring business ownership, sales leadership, and people development to Whistle Express while strengthening the Duncan site operation.

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