Hybrid Property Claims Adjuster at Aviva

2 weeks ago

Calgary AB, Calgary Census Division, AB; Alberta, Canada Aviva Canada Full-time
Embark on a rewarding career as a Hybrid Property Claims Adjuster with Aviva. This role combines quality claim settlement with excellent customer service in a supportive environment. Aviva Canada is seeking a Property Claims Adjuster to enhance its claims processing team. You will play a crucial role in supporting claim demands through a call-center setting, investigating, and negotiating property claims. You'll also ensure data accuracy and provide exemplary customer service while maintaining Aviva's standards for quality and efficiency.

Key Responsibilities
Support claims customer demands via call-center interactions Investigate and negotiate property claims following procedures Confirm coverage and compile First Notice of Loss (FNOL) information Ensure data accuracy for vendor and insured payments Advise customers on claim status and provide updates

Requirements:
~1-3 years of claims or customer service experience ~ Strong background in customer support roles ~ Excellent oral and written communication skills ~ Proficient computer and organizational skills ~ Bilingualism in English and French is a strong asset Leverage your customer service skills and grow your career in insurance with Aviva's hybrid work model.