Director of Professional Services in Victoria

7 days ago

Victoria BC, Capital Regional District, BC; British Columbia, Canada Vivid Solutions Inc. Full-time
Vivid Solutions is seeking a Director of Professional Services to lead client-facing delivery while developing team capabilities in beautiful Victoria, British Columbia. This role requires a strategic focus on client satisfaction and team mentorship.

As a crucial member of the Management Team, you will oversee your own portfolios and ensure optimal delivery across projects. You will coach portfolio leaders and identify at-risk work early, fostering a culture of proactive problem-solving. Your leadership will drive improvements in delivery standards, ensuring the integrity of every engagement.



Key Responsibilities
• Lead delivery on assigned client portfolios and projects
• Oversee health of multiple client engagements
• Assign and balance leadership roles among projects
• Establish consistent portfolio reviews and performance reports
• Recruit and mentor future delivery leaders



Requirements:
• 7+ years in client-facing senior management
• 5+ years in project or portfolio management
• Proven experience coaching project managers
• Familiarity with Agile delivery practices
• Strong communication and judgement skills

Elevate your impact in professional services while building strong client relationships at Vivid Solutions in Victoria. #J-18808-Ljbffr