Technical Service Specialist at Abbott

2 days ago

Calgary AB, Calgary Census Division, AB; Alberta, Canada Thornton Tomasetti Full-time

Advance your career as a Technical Service Specialist with Abbott in the Greater Toronto Area. Engage in installations, repairs, and maintenance to improve health management through diagnostic instruments. This field-based role in Abbott's Core Lab Division requires a Bachelor's degree in Bio Medical, Electrical, Mechanical, or Medical Technology. With 1-3 years of experience, you'll perform critical tasks like emergency repairs, support sales efforts, and manage spare parts. Your expertise will empower innovative decision-making in health management. Key Responsibilities:

  • Execute installations and provide emergency repairs on-site
  • Maintain open communication with customer support teams
  • Assist sales with equipment maintenance and repairs
  • Document service calls using a company laptop
  • Train customers on proper operation of devices
Requirements:
  • Bachelor’s degree in relevant technical fields
  • 1-3 years of experience in a customer-facing role
  • Excellent communication and troubleshooting skills
  • Willingness to travel and work overtime
  • Ability to lift and relocate diagnostic instruments
Your expertise in technical service and customer support will make a significant impact at Abbott. #J-18808-Ljbffr