*Immediate Hire* Logistic Specialist
5 days ago
NX”) was founded in 1872 in Japan and is headquartered in Tokyo. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design.
The Logistics Coordinator will be responsible for providing high quality client service support, monitoring and reporting of customer and vendor performance. The Logistics Coordinator will act as a primary means of contact for L & T customer base as well as internal Nippon Express departments and will be responsible for maintaining various forms of communication including e-mail, telephone, internal TMS systems and verbal between Nippon external and internal customers as well as L &T staff.
Arrange transportation and facilitate the movement of goods based on customer demands, including cross-border, domestic, FTL, LTL , white grove, oversize, and dangerous goods etc.
Coordinate pickup and delivery orders with trucking companies, airlines and/or bonded facilities
Ensure accuracy on shipments and minimize risk of delay by communicating with customers and vendors
Prompt and accurate communication with customers, external and internal branches, and sub-contractors
Provide excellent customer service with prompt handling of quotes, orders, and sales inquiries
Advise clients on transportation and payment methods, including the issuance of freight bills and invoices to brokers and/or customer. Reconcile/balance customer accounts and ledgers by collection and analyzing account information
Assist manager with ongoing improvement of systems, projects, procedures and processes
Experience in 3PL, load brokering operations or dispatch operations (an asset)
General knowledge of the freight forwarding CIFFA environment
Ability to provide quality service for our customers by understanding their needs and requirements
Basic knowledge of Microsoft Office products, including Excel and Word
High school diploma
CargoWise and Truck mate experience is an asset
TDG certification is an asset
**Health Benefits (Medical, Dental & Vision Coverage)
Paid Time Off (vacation & sick time)
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