CRM Email Marketing Specialist

4 days ago

Vancouver BC, Greater Vancouver Regional District, BC; British Columbia, Canada University of British Columbia Full-time

Drive undergraduate recruitment through CRM email marketing and audience segmentation at UBC Vancouver, with a hybrid work arrangement eligible position.

The Content and Communications Specialist develops and optimizes campaigns supporting prospective students across their recruitment lifecycle. You will plan nurture journeys, create digital content, and measure engagement through email, SMS, and CRM channels. The work supports recruitment teams serving UBC’s Vancouver and Okanagan campuses.

Key Responsibilities:

  • Develop strategic email marketing and communications campaign plans
  • Schedule and execute lifecycle, promotional, and transactional emails
  • Identify audience segments and maintain accurate campaign workflows
  • Create HTML email templates, visual assets, and calls-to-action
  • Analyze campaign metrics and recommend performance improvements

Requirements:

  • Undergraduate degree in a relevant academic discipline
  • Minimum three years of related experience or equivalent
  • Experience with CRM systems and marketing automation tools
  • Strong email marketing, analytics, and written communication skills
  • Knowledge of HTML5, CSS, JavaScript, or authoring tools

Apply CRM strategy, email content, segmentation, and analytics to strengthen prospective student engagement across UBC recruitment campaigns.

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