SUPERVISOR â CRJ FLEET SUSTAINMENT OFFICE

Job DescriptionCompany: Mitsubishi Heavy Industries Regional Jet [MHIRJ]Job title: Supervisor CRJ Fleet Sustainment OfficeWork location: 3655 Avenue des Grandes Tourelles, Boisbriand, QC,J7H 0E2, CanadaSalary: 80-84k/yearHours: 40 hoursLanguage of work: English and FrenchType: Permanent, Full-timeBenefits: +7.5% annual incentive plan, group insurance, pension plan, vacation 3 weeks, sick daysStart date: As soon as possibleMHIRJ is the merging of two important heritages: Mitsubishi Heavy Industries (MHI)and the CRJ Series program. We provide comprehensive critical operational,engineering and customer support solutions including maintenance, refurbishment,technical publications, marketing and sales activities for the global regional aircraftindustry.Purpose of the roleThe Supervisor CRJ Fleet Sustainment Oice is responsible for leading the strategicand operational sustainment of the CRJ platforms throughout their lifecycle. This roleensures continued product reliability, operational performance, and customersatisfaction by driving cross-functional initiatives across engineering, technicalsupport, supply chain, customer support, and quality.Develop skills of team members through coaching, employee training anddevelopment, ongoing assessment, and feedback with the objective to build andsustain an environment that supports cooperation, employee engagement and trust.ResponsibilitiesProduct Lifecycle SustainmentLead sustainment strategies for in-service products, ensuring long-term reliability and performance.Oversee corrective action plans demand requirements. Drive root cause analysis for continuous improvement.Performance Monitoring & Analytics:Define and track KPIs such as MTBF, reliability trends, and maintenance cost.Use data analytics to identify product degradation, maintenance demandand improvement opportunities (Platform enhancements).Cross-Functional Leadership:Collaborate with Engineering, Quality, Supply Chain, and Customer Support to resolve field issues.Act as the central point of coordination for product sustainment programs.Technical Oversight:Guide engineering changes, retrofits, and upgrades based on field feedback.Ensure compliance with regulatory and safety standards.Supply Chain & Obsolescence Management:Work with procurement and logistics to manage parts availability and obsolescence risks.Support long-term provisioning strategies and inventory optimization.Customer EngagementInterface with customers to understand operational challenges and sustainment needs.Communicate product updates, reliability improvements, and support plans.Skills and requirements Bachelor's degree in a business administration, related engineering field or other related relevant field (or equivalent).3-5 years of relevant experience in supply chain, project management, or related field.Excellent communication and stakeholder management abilities.Experience in aviation, tech, or manufacturing sectors is a plus.Passion for customer advocacy and service excellence.Data-driven mindset with a focus on outcomes.Ability to lead change and drive cross-functional alignment.You are an energetic person with excellent communication andinterpersonal skills, a high sense of commitment, and a willingness toaccept responsibilities while acting independently.You have flexible schedule to support urgent technical issues duringevenings, weekends.Bilingualism (English and French) would be an asset.Good functional knowledge of French is a mustContact InformationTelephone number -514-444-9992Email address - Talent@mhirj.comInstructions on where to submit resume (CV) - Talent@mhirj.com