RONA Customer Service Associate

4 days ago

Victoria BC, Capital Regional District, BC; British Columbia, Canada Rona Inc. Full-time

Customer service and product guidance define this RONA Customer Service Associate role. Support shoppers in store and by telephone while managing special orders.

This customer-focused position helps customers find products, assess requirements, and receive recommendations. You will organize merchandise, monitor inventory, follow promotions, and develop product knowledge through available training sessions.

Your role:

  • Assist customers with product and information requirements
  • Prepare special orders and confirm pricing and delivery dates
  • Maintain stocked, merchandised areas and information signage
  • Monitor inventory levels and highlight inventory concerns
  • Keep current on flyers and promotional events

What we're looking for:

  • Effective selling skills and excellent customer service commitment
  • Good communication and interpersonal skills
  • Some experience in a customer-focused role
  • Ability to stretch, bend, lift, and carry products

Bring customer service, selling, communication, and product knowledge skills to support RONA shoppers and special-order needs.