Customer Experience Specialist II

4 days ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada McLane Full-time

McLane is seeking a Customer Service Representative II to handle non-routine customer issues and maintain strong business relationships. The role offers hourly pay and a full-time schedule with benefits beginning after a set period.

You will monitor inquiries, train customers on business applications, and ensure timely, accurate responses across phone, email, and web channels. A solid background in customer service and proficiency with Microsoft Office are essential.