Medical Office Assistant

2 weeks ago

Powell River BC, Powell River Regional District, BC; British Columbia, Canada LIFT - Community Services Full-time €29 - €33 Temporary

Location: Powell River/qathet Regional District

Schedule: Monday to Friday 8:30 am to 4:30 pm

Salary Or Wage: $29.41 to $32.71 per hour

Job Type: Full Time

List of Requirements

  • Grade 12 education and completion of a recognized Medical Office Assistant (MOA) program, along with a minimum of one (1) year of recent experience in a medical or clinical office setting.
  • Knowledge of medical terminology and standard clinical office procedures
  • Demonstrated knowledge of privacy, confidentiality, and ethical standards related to the handling of personal and health information in a healthcare setting
  • Successful Criminal Record Check
  • First Aid & CPR certification (or willingness to obtain)
  • Valid Driver's License and successful Driver's Abstract

Knowledge, Skills, Abilities

  • Strong computer literacy, including proficiency with electronic medical record (EMR) systems and the Microsoft Office Suite
  • Strong skills in data entry, electronic filing, and document management systems
  • Ability to adapt to and learn new technology and software tools
  • Excellent verbal and written communication skills, with strong interpersonal abilities
  • Excellent organizational and time‐management skills, with the ability to prioritize in a busy work environment
  • Ability to maintain accuracy and attention to detail
  • Ability to exercise sound judgment and discretion
  • Ability to work independently and collaboratively as part of a team
  • Knowledge of Indigenous health and wellness practices

List of Duties

  • Greeting patients and visitors in a professional and respectful manner
  • Scheduling appointments, managing calendars, and coordinating patient flow
  • Performing patient intake and maintaining accurate electronic and/or paper medical records
  • Preparing referrals, correspondence, and documentation as required
  • Managing phone calls, messages, and inquiries following established procedures
  • Processing forms and related administrative documentation
  • Maintaining strict confidentiality of personal and health information
  • Answer, screen and route incoming calls promptly and courteously
  • Monitor Nurse Practitioner's schedules and keep Health Receptionist up to date on changes as required
  • Maintain an organized, clean and efficient work area
  • Maintaining strict confidentiality of personal and health information
  • Applying privacy, confidentiality, and ethical standards at all times
  • Supporting clinic operations in accordance with organizational policies and procedures
  • Performing other related duties