Customer Service Agent
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Key Responsibilities
• Respond to customer emails and phone calls
• Process and record orders in SAP
• Keep customers informed about order status
• Manage complaints within quality standards
• Collaborate with logistics for smooth operations
Requirements:
• Preferred Bachelor's Degree
• Excellent verbal and written communication skills
• Import/export background essential
• Strong problem-solving and decision-making abilities
• Capable of working effectively both independently and in teams Leverage your communication skills to ensure high-quality service and support throughout the contract duration. #J-18808-Ljbffr
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