Parts advisor
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OVERVIEW
LANGUAGES
English
EDUCATION
- Other trades certificate or diploma
EXPERIENCE
2 years to less than 3 years
ON SITE
Work must be completed at the physical location. There is no option to work remotely.
WORK SETTING
- Repair and service establishment
- Retail business
- Wholesale establishment/store
- Warehouse
RESPONSIBILITIES
TASKS
- Answer telephone and relay telephone calls and messages
- Clean and maintain office, supply area or warehouse
- Conduct sales calls
- Perform general office duties
- Set-up displays of retail parts and accessories
- Address customers' complaints or concerns
- Advise on use and appropriateness of goods or parts
- Handle cash transactions
- Identify, label and catalogue items received
- Issue and distribute parts and supplies for internal use
- Maintain records on inventory control system
- Prepare and track work orders
- Prepare requisition orders to replenish parts and supplies
- Process incoming requisitions
- Receive, unpack and sort incoming parts, supplies and materials
- Sell spare and replacement parts
- Ship, deliver or pick up parts, products or equipment
- Store items in warehouse, tool room or supply area
CREDENTIALS
CERTIFICATES, LICENCES, MEMBERSHIPS, AND COURSES
- Workplace Hazardous Materials Information System (WHMIS) Certificate
EXPERIENCE AND SPECIALIZATION
COMPUTER AND TECHNOLOGY KNOWLEDGE
- Inventory control software
- MS Office
- Internet
EQUIPMENT AND MACHINERY EXPERIENCE
- Industrial lift trucks and fork-lifts
- Pallet lifters
PARTS SPECIALIZATION
- Agricultural machinery
- Automobile
- Construction machinery
- Heavy equipment
- Manufacturing equipment
ADDITIONAL INFORMATION
SECURITY AND SAFETY
- Driver's validity licence check
- Driving record check (abstract)
TRANSPORTATION/TRAVEL INFORMATION
- Own vehicle
- Valid driver's licence
WORK CONDITIONS AND PHYSICAL CAPABILITIES
- Ability to distinguish between colours
- Attention to detail
- Bending, crouching, kneeling
- Fast-paced environment
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Tight deadlines
- Work under pressure
WEIGHT HANDLING
- Up to 23 kg (50 lbs)
OWN TOOLS/EQUIPMENT
- Steel-toed safety boots
PERSONAL SUITABILITY
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Values and ethics
- Maturity
- Punctuality
BENEFITS
HEALTH BENEFITS
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
FINANCIAL BENEFITS
- Life insurance
OTHER BENEFITS
- Free parking available
- Other benefits
- Parking available
- Travel insurance
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