Remote Healthcare Project Manager

Shift Collab is one of Canada's largest therapy practices, operating virtually to support Canadians from coast-to-coast. We believe going to therapy should feel empowering, and we are on a mission to make therapy human by providing mental health care that's approachable, meaningful, and designed to make a real impact. Founded in 2016, we're a family-owned business that's gone from a small clinic to over 125 brilliant teammates nationally - and we're only getting started.

WE'RE HIRING A CONTRACT PROJECT MANAGER

Shift Collab is in an active growth phase, taking on large-scale B2B partnerships that require real implementation muscle - technical builds, clinical operations, recruitment, and process design running simultaneously across multiple workstreams.

We're looking for a senior contract Project Manager to own execution through this phase. This is a new role created to support our growth phase. The role exists to make sure complex, time-sensitive implementations stay on track without the COO carrying every thread.

This is a part-time contract engagement - 20 hours per week, June 1 through November 30, 2026. The right person brings direct experience managing large-scale implementations in healthcare, health benefits, or health insurance programs.

Project Planning and Structure

• Translate partnership agreements into a concrete project plan with clear milestones, dependencies, and owners
• Define scope and success metrics for each workstream
• Build and maintain the execution roadmap across technical, clinical, and operational tracks

Stakeholder Management

• Serve as the central coordination point across internal teams (Clinical, Care, Marketing, Ops) and external enterprise partners
• Run project meetings, own the agenda, and close action items
• Keep roles, responsibilities, and expectations clear across all parties - internally and externally
• Identify and move through blockers without waiting to be asked

Execution and Delivery

• Drive day-to-day progress and hold workstreams accountable
• Maintain momentum independently - this role does not require heavy oversight
• Flag risks early with a recommendation, not just a problem

Communication and Reporting

• Run a consistent project cadence (weekly updates, stakeholder check-ins)
• Provide clear, concise progress reporting to the COO
• Escalate issues early with context and a proposed path forward

Process and Systems

• Map, scope, and implement processes to serve external partners and organize internal teams
• Build repeatable playbooks for how we run enterprise implementations and reporting

WHO YOU ARE

• 7 to 10+ years in project or program management, with significant time leading large-scale implementations.
• Direct, hands-on experience managing implementations in healthcare, health benefits, or insurance. This is required, not preferred.
• PMP or equivalent project management certification required.
• A technical skillset to leverage tools like Claude, Miro, Coda, and Zapier is preferred.
• University degree in business, healthcare administration, or a related field preferred.
• Comfortable navigating complex, multi-stakeholder environments while managing internal teams and external enterprise partners simultaneously.
• Once you're onboarded and clear on the job to be done, you have the aptitude and skillset to act independently.
• Organized without being rigid. You bring structure, not bureaucracy.
• Communicates clearly across different audiences, from clinical to technical to executive.
• Being bilingual in English and French is an asset.

ENGAGEMENT TERMS

• $55 per hour, plus transportation costs covered for any in-person business meetings.
• This is a remote contract engagement. You'll work from home, but we ask that you're based within a 2-hour drive of the GTA so you can join occasional in-person meetings when needed.
• 20 hours per week with regular availability Monday to Friday, including time during our core collaboration hours of 10am to 3pm EST.