Travel Consultant Customer Service Sales

2 days ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada CAA Club Group Full-time

Serve CAA Members and non-Members with worldwide travel services, customer service, and sales support. This position offers training for passionate travel candidates.

As a Travel Consultant with CAA Club Group, you will maintain client records, update files, and provide regular follow-up. The opportunity suits experienced Travel Agents, new graduates, or candidates starting travel careers. Customer service, sales, communication, and organizational skills support success in this position.

Key Responsibilities:

  • Provide exceptional worldwide travel services to Members and non-Members
  • Keep client records and files consistently updated
  • Maintain accurate client documentation
  • Provide regular follow-up with clients
  • Complete training provided for travel services

Requirements:

  • Two to three years of customer service and sales experience
  • TICO certification completed, underway, or willingness to complete
  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Availability for stated call centre operating hours

Bring customer service, sales, communication, and organizational skills to worldwide travel support with CAA Club Group.