Receptionist (18-month fixed term contract)

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Company Background Our roots derive from a long serving sports, entertainment and lifestyle insurance provider and we have grown to encompass a wide range of niche and specialty products including inland marine, aviation, marine, specialty casualty, accident and hard-to-place property.

Special Risk Insurance Managers is looking to add to our growing team with a receptionist(18-month fixed term contract position).

This position is suitable for those without any industry knowledge, but who hold previous reception experience.

This position is based in-office 5 days per week as part of a small core group of full-time in-office staff.

Essential Duties & Responsibilities:

• Reception – answering & transferring calls (multiple lines)
• Accepting deliveries & preparing packages for pick-up as required
• Maintain accurate workstation equipment logs based on inventory
• Workstation equipment intake, distribution & testing at instruction of IT team
• Process/typing a variety of insurance related documents
• Process policy changes, certificates & endorsements as required
• Assist underwriting & senior teammates with servicing files & attaching pertinent information to files
• Daily mail delivery to post office
• Communicate internally & externally via telephone, email or other methods
• Clerical duties, such as electronic filing & maintenance of records

Minimum Job Qualifications & Key Personal Attributes:

• Experience running a multi-line switchboard
• Strong organizational & time management skills to complete assignments effectively and within structured timelines
• Strong writing/language & communication skills
• Keen eye for detail
• Interest in being involved with community outreach and company culture
• Understanding of Microsoft Office Suite, Microsoft Office 365 & Google Drive is an asset
• High school diploma or equivalent
• Customer service experience – positive & professional communication skills
• Reliable transportation – we are conveniently located near Carvolth Exchange in Langley if you rely on transit
• Prior insurance industry knowledge is an asset, but not required

What SRIM has to offer:

• A fulfilling company culture that provides personal support & mentorship, professional growth & career advancement opportunities
• A positive & collaborative environment where an entrepreneurial mindset thrives
• Teammates are rewarded on performance & achievement of goals
• Opportunities to support & volunteer in our communities
• We encourage and subsidize continuing education & professional designations related to your position and the organization
• Employee Assistance Program available from Day 1 facilitated through Lyra Health
• Extended medical, dental & vision benefits through Canada Life
• Teammate Stock Purchase Plan through our parent company Brown & Brown, Inc. (BRO)
• RRSP Matching Program facilitated through Canada Life
• All required equipment is provided

Job Type: Fixed Term Contract-18 Months (37.5 hrs/week Monday-Friday)

Location: Langley (in-office) - must reside in Metro Vancouver/Fraser Valley and have access to reliable transportation

*Only those applicants selected for interview will be contacted*

Pay Range 40000 - 45000 Annual Actual salary will be determined based on qualifications, experience, and work location. Package may include base pay, commissions, and/or bonuses.

Employee Benefits & Total Well‑Being

At Brown & Brown Canada, we go beyond traditional benefits by supporting the total well‑being of our teammates—physically, financially, and personally. This commitment is reflected in our culture and leadership. In 2026, Brown & Brown Canada. was recognized as one of the Best Workplaces™ in Canada and a Best Workplace™ with Most Trusted Executive Teams by Great Place to Work®, the global authority on workplace culture. These recognitions are based entirely on confidential employee feedback across Great Place to Work Certified™ organizations in Canada. Our programs are designed to help you thrive at work and in life.

Health Benefits:

Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

Financial Benefits:

ESPP; Retirement and savings programs, including RRSP with company match, TFSA options

Mental Health & Wellness:

Free Mental Health & Enhanced Advocacy Services

Beyond Benefits:

Increased Stat Holidays & Vacation time, Paid Sick/Personal time, Preferred Partner Discounts and more. Not r