Director of Travel Management

At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.

We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.

Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (NASDAQ: DJCO). We also have a major office in Logan, Utah, a team in Melbourne, Australia, an office in Victoria, Canada and a growing number of remote staff across North America.

Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business. Great people want to collaborate with great people, and we are actively looking for smart, motivated people who care deeply about the work they do.

Director of Solutions Architecture

Journal Technologies is seeking an experienced technical and justice-domain leader to establish and lead the Configuration Center of Excellence (CCoE).

The CCoE will define how Journal Technologies designs, configures, validates, and maintains customer solutions across the eSeries platform. The Director will establish configuration architecture, standards, technical governance, implementation patterns, training, and quality controls that improve system performance, reduce implementation risk, and create greater consistency across customer implementations.

This position requires extensive hands-on knowledge of software applications and a strong understanding of how justice agencies operate. The Director must understand both the technical capabilities of the platform and the business processes the platform supports, including case initiation, case processing, calendaring, hearings, financials, document management, disposition, reporting, interfaces, and downstream justice‑partner exchanges.

The Director will serve as a senior technical authority for configuration practices across Journal Technologies and will work closely with Professional Services, Product Management, Engineering, Support, Cloud Operations, and the PMO.

The CCoE will support lifecycle and implementation teams by providing standards, architecture, technical leadership, training, and escalation support. Lifecycle teams remain accountable for delivery.

Core Responsibilities

Configuration Architecture and Standards

• Establish and lead Journal Technologies’ Configuration Center of Excellence.
• Define configuration architecture, engineering standards, and implementation methodologies for eSeries.
• Establish clear standards for business rules, workflows, events, conditions, validations, system properties, forms, templates, financial configuration, security, interfaces, and other configurable platform components.
• Define appropriate use of configuration, scripting, integration, and product functionality.
• Establish patterns that prevent unnecessary customization and configuration technical debt.
• Develop reference configurations, reusable patterns, templates, and implementation accelerators.
• Establish configuration naming, documentation, versioning, promotion, and change-management standards.
• Define standards for configuration performance, maintainability, supportability, and upgrade compatibility.

Technical Governance and Quality

• The Director owns JTI’s enterprise configuration standards. CCoE standards apply across Professional Services and lifecycle teams unless an exception is approved through the established governance process. The Director has authority to require technical review and remediation of material configuration risks and to expedite unresolved readiness concerns before production deployment. Lifecycle leaders retain accountability for project delivery, customer commitments, staffing, schedules and budgets.
• Establish technical review processes for complex or high-risk configuration.
• Define configuration quality gates for implementation milestones, testing, production readiness, and go-live.
• Establish standards for reviewing business rules, queries, i