Remote Healthcare Customer Service Role
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Elevate your career with The Phia Group as a fully remote Healthcare Customer Service Representative. Engage meaningfully with clients and navigate recovery processes effectively. In this remote position, you will manage high-volume inquiries from clients and attorneys, ensuring satisfaction and knowledge dissemination. The role requires 2+ years of experience in legal, insurance, or medical fields, alongside strong communication and organizational skills. You will be instrumental in collecting data to promote successful claims recovery. Key Responsibilities:
- Manage customer inquiries via calls, emails, and faxes
- Identify customer needs to enhance satisfaction
- Assist callers in real-time with necessary data collection
- Utilize internal systems for accurate information delivery
- Ensure phone coverage during scheduled shifts
- 2+ years in legal, insurance, or medical settings
- Prior call center experience required
- Preferred location in MST or PST
- Strong verbal and written communication skills
- High attention to detail and organizational abilities
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Remote Healthcare Customer Service Role
1 day ago
Mississauga, Ontario, Canada phiagroup Full-timeElevate your career with The Phia Group as a fully remote Healthcare Customer Service Representative. Engage meaningfully with clients and navigate recovery processes effectively.In this remote position, you will manage high-volume inquiries from clients and attorneys, ensuring satisfaction and knowledge dissemination. The role requires 2+ years of...
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Remote Healthcare Customer Service Role
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Toronto, ON, Toronto Census Division, ON; Ontario, Canada phiagroup Full-timeElevate your career with The Phia Group as a fully remote Healthcare Customer Service Representative. Engage meaningfully with clients and navigate recovery processes effectively. In this remote position, you will manage high-volume inquiries from clients and attorneys, ensuring satisfaction and knowledge dissemination. The role requires 2+ years of...
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Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada phiagroup Full-timeElevate your career with The Phia Group as a fully remote Healthcare Customer Service Representative. Engage meaningfully with clients and navigate recovery processes effectively. In this remote position, you will manage high-volume inquiries from clients and attorneys, ensuring satisfaction and knowledge dissemination. The role requires 2+ years of...
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