WEEKEND EVENING FRONT DESK AGENT

1 week ago
St John's NL, Conception Bay-St Johns Census Division, NL; Newfoundland & Labrador, Canada Hospitality NL Full-time
Steele Hotels is looking for a Wellness Centre Receptionist to join our growing team at JAG Hotel in St. As a Receptionist at the JAG's Wellness Centre, you will be the first welcoming face guests see when they arrive. You'll also ensure a smooth experience by processing payments and maintaining a serene, organized reception area. Accurately book, change and cancel Wellness Centre appointments from guests by phone or in person Acknowledge and greet everyone who enters and leaves the Wellness Centre facility Provide detailed descriptions of Wellness Centre treatments, packages, services, facility features and hours of operation Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction Light housekeeping duties in the aesthetic and pool area Experience in customer service is required A certificate or diploma in Office/Business Administration, Tourism and Hospitality Management, or a related discipline is an asset Comfortable working near open areas of water Aesthetics experience is an asset Knowledge of booking systems is an asset Ability to work without direct supervision Excellent communication and listening skills, as well as basic computer knowledge Required to be on your feet 80-100% of your shift Must be able to work shifts, days, evenings, weekends and holidays Employee Family Assistance Program [EFAP], including counseling services and life coaching Paid time off, including vacation time, sick leave, and statutory holidays Other employee benefits such as discounts on food, gym memberships, and phone plans, etc. We are an equal opportunity employer committed to a work environment that supports, inspires, and respects all individuals.

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