Ancient Cedars Spa Operations Manager
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Oversee Ancient Cedars Spa operations through team leadership, guest support, and administrative expertise at the Wickaninnish Inn. Work within an internationally recognized luxury hospitality environment.
The Spa Manager leads a hands-on team delivering personalized service inspired by Vancouver Island's rainforest and coast. Responsibilities span daily administration, facility standards, health and safety, guest concerns, and team development. You will also oversee budgets, retail training, scheduling, payroll, and management communications.
Key Responsibilities:
- Create learning and development opportunities for spa team members
- Account for team actions while assisting hands-on
- Oversee spa cleanliness, storage, workspace, and equipment
- Participate actively in the Health and Safety program
- Monitor retail performance and provide practitioner feedback
Requirements:
- Minimum four years' management experience required
- High-end, full-service luxury facility experience
- Exemplary guest service abilities
- Willingness to exceed guest expectations
- Commitment to equality, diversity, and merit-based hiring
Use operational leadership, team development, and spa service expertise to maintain Ancient Cedars Spa's standards.
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Ancient Cedars Spa Operations Manager
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Tofino, British Columbia, Canada Relais & Châteaux Full-timeOversee Ancient Cedars Spa operations through team leadership, guest support, and administrative expertise at the Wickaninnish Inn. Work within an internationally recognized luxury hospitality environment.The Spa Manager leads a hands-on team delivering personalized service inspired by Vancouver Island’s rainforest and coast. Responsibilities span daily...
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5 days ago
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